Document development
Major reports, procedure manuals or user documentation, require careful planning.
Typically a client or prospective client will say to us:
“I’ve got some information down on paper, but I don’t have the time to fine-tune it or worry about how it looks. Can you shape it into a polished, professional-looking document?”
That is exactly what we do. By letting us work on the mechanics of a document, we free you to concentrate on the meat of it.
We work with you at the beginning of a project to identify style requirements and to develop an overall structure for the document. We then set up templates to support the structure and ensure consistency. We also provide customised toolbars and macros to save time.
How we have helped clients
- We developed templates for a small business client to use for proposals and letters incorporating information extracted from their client database.
- A client needed a template with menus allowing all users to access the same extensive collection of AutoText but giving only one person the authority to maintain and update the AutoText.
- Researchers wanted to learn how to format a complex research report. We showed them how to set up and use a template that included all the styles they needed and we showed them how to automate cross-references and lists of figures.
- A client produced a document that needed editing. Styles weren’t used and there was no consistent hierarchy of headings, and therefore the designer could not import the document into a page layout program. We identified the heading levels, set up a simple template, applied styles and edited the document. The document was then ready for the designer to work on.
- A client produced a suite of over 50 large documents using a template we developed. They need to republish the documents several times a year, and each time the information in the footers has to be updated. We designed a simple interface to allow the client to update the footers via a dialog box, without having to open the footers one by one.
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I found WorkWrite, prompt, efficient and above all exhaustive in their desire to be accurate. John Yarrall quickly grasped the concept of Virtual Katy and helped focus the manual and write an accurate manual from a user's perspective.
John McKay, Director Fringe of the Sky
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